Refund policy

Unfortunately, Fate Beauty does not currently accept returns. While we know it is extremely difficult to know if you'll enjoy a smell without having the product in person, please consider gifting your candle to a friend or someone you think would enjoy it.

If your item is lost or damaged during transit, please email info@fatenaturals.com with your order number and images of the damage. 

If for any reason your package is returned to us, you will be responsible for the cost to reship the package. The cost to reship a package is $7.99 and you will be sent an invoice via email. If you choose to receive a refund rather than have your order resent, you will be refunded for the cost of the candles only. We cannot refund shipping costs on returned packages. 

If a return to sender is processed and your package is not returned to us for any reason, you will be responsible for paying the full cost of a replacement candle, plus an additional $7.99 to cover the cost of shipping, should you want a replacement sent. We cannot offer any refunds on orders which were not returned to us.

If you have any other concerns, please reach out. We're here to help!